To place an order, simply browse the website, select the desired items, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order.

We accept payments via credit/debit cards, PayPal, and other secure online payment methods.

Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Your item is automatically returned to us due to an incomplete address, we will issue you a refund minus a 30% inconvenience fee.

We do accept returns and exchanges for products that are damaged in transit or if an incorrect item was shipped.

In the event of receiving a defective, damaged, or incorrect item, please contact us immediately within 7 days of receipt to allow us to evaluate and rectify the issue.

Regarding returns and refunds, we will promptly notify you upon receipt and inspection of your return. If approved, the refund will be processed in the form of a gift card.

You can contact our customer support team via email at woahhhwaves@gmail.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours (not including weekends or holidays).