About Us
About Woah Waves
It Started With My Own Hair
Woah Waves started because I couldn't find the products I wanted for my own hair.
Like many people, I had a hard time learning my hair and figuring out what products it actually needed and liked. As I became more intentional about what I was putting on my hair and scalp, I started paying closer attention to the products I was using. I found that many contained additives and ingredients that I simply didn't want to incorporate into my routine.
So, I decided to create something different
The first product I made was shampoo. I had always struggled to find a shampoo that gave me the lather I wanted while still aligning with what I wanted for my hair. Eventually, I decided to make my own. Once I created something I enjoyed using myself, I wanted to share it with others—and that became the beginning of Woah Waves.
All Hair Is Good Hair
One of the biggest things my own hair journey taught me is that healthy hair isn't defined by a certain texture, length, curl pattern, or appearance.
To me, healthy hair is simply hair that is cared for. Learning your hair takes time, and finding the products that work for your hair can be a journey. My own experience with that process continues to influence the products we create at Woah Waves today.
I wanted Woah Waves to offer straightforward hair care without unnecessary catches. Our goal is to create products that serve a genuine purpose in your routine while being intentional about what goes into them.
Made With You in Mind
Our customers are at the center of what we do.
When developing a new product, I don't want to create something simply because we can. It needs to serve a purpose. We listen to customer feedback, pay attention to what your hair needs, and use that information when developing and improving our products.
That's one of the things that makes Woah Waves different. We're hands-on with what we create, and every batch is held to a high standard because these aren't products I would only sell to someone else—they're products I use too.
Some of my personal favorites are our Strawberry Lemonade Shampoo Bar, Original Hair Butter, and Essential Hair Oil. They're part of my own hair-care routine, just like they've become part of many of yours.
Woah Waves began with me trying to understand and care for my own hair. Today, it's about helping you do the same with yours.
Because your hair doesn't need to look like anyone else's to be good hair. It just needs the care that's right for you.
— Founder, Woah Waves
MY FAQ
Hoe plaas ek 'n bestelling?
Om 'n bestelling te plaas, blaai eenvoudig deur die webwerf, kies die verlangde items en gaan voort na afhandeling. Volg die aanwysings om jou versending- en betalingsinligting in te voer, en bevestig dan jou bestelling.
Watter betaalmetodes word aanvaar?
Ons aanvaar betalings via krediet-/debietkaarte, PayPal en ander veilige aanlyn betaalmetodes.
Kan ek my bestelling opspoor?
Ja, sodra jou bestelling verwerk en verskeep is, sal jy 'n spoornommer per e-pos ontvang. Jy kan hierdie spoornommer gebruik om die status van jou aflewering te monitor.
Wat is jou terugkeer-/ruilbeleid?
Jou item word outomaties aan ons teruggestuur as gevolg van 'n onvolledige adres, ons sal vir jou 'n terugbetaling uitreik minus 'n 30% ongerief fooi.
Ons aanvaar wel terugsendings en ruilings vir produkte wat tydens vervoer beskadig is of as 'n verkeerde item verskeep is.
In die geval van ontvangs van 'n defekte, beskadigde of verkeerde item, kontak ons asseblief onmiddellik binne 7 dae na ontvangs om ons in staat te stel om die probleem te evalueer en reg te stel.
Met betrekking tot teruggawes en terugbetalings, sal ons jou dadelik in kennis stel by ontvangs en inspeksie van jou opgawe. Indien dit goedgekeur word, sal die terugbetaling in die vorm van 'n geskenkbewys verwerk word.
Hoe kan ek kliëntediens kontak?
U kan ons kliëntediensspan kontak via e-pos by woahhhwaves@gmail.com of deur die kontakvorm op ons webwerf in te vul. Ons streef daarna om binne 24 uur op alle navrae te reageer (nie naweke of vakansiedae ingesluit nie).